Feedback Popup

Gather valuable visitor feedback directly through popups. Create quick surveys, NPS ratings, star reviews, and open-ended questions to understand your audience and improve your site.

Key Features

Star rating & NPS score inputs

Multiple choice & open-ended questions

Multi-step survey flows

Conditional follow-up questions

Email notifications for responses

CSV export of all feedback data

Use Cases

1

Post-purchase satisfaction surveys

2

Website usability feedback

3

NPS score collection

4

Feature request voting

5

Exit survey for leaving visitors

6

Customer satisfaction tracking

Choose Your License

Select the license that fits your needs. All licenses include 1 year of updates and support.

Starter

2 Sites License

$9.99/year

Professional

5 Sites License

$24.99/year

Agency

25 Sites License

$49.99/year

Need all add-ons? Save up to 89% with our bundles!

How It Works

Get up and running in minutes with these simple steps.

1

Install and activate the Feedback Popup add-on.

2

Create a new popup and select the Feedback template.

3

Add your questions — choose from star ratings, NPS, multiple choice, or text.

4

Configure email notifications and thank-you messages.

5

Set display triggers (e.g., after purchase, on exit) and publish.

System Requirements

Core Plugin Version

1.1.5+

Instant Popup Builder

PHP Version

8.0+

Minimum Required

WordPress Version

6.0+

Minimum Required

Changelog

v1.2.0

2026-01-15

v1.1.2

2025-11-20

v1.1.0

2025-09-10

v1.0.0

2025-06-01

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Frequently Asked Questions

Does Feedback Popup work with the free core plugin?

Yes, Feedback Popup requires the free Instant Popup Builder core plugin (v1.1.5 or higher) to be installed and activated.

Will I receive updates?

Yes, all licenses include 1 year of automatic updates and priority support. You can renew annually at a discounted rate.

Can I use this on a staging site?

Yes, staging and localhost environments do not count toward your site activation limit.

Is there a refund policy?

We offer a 14-day refund policy if the product does not work as advertised and our support team is unable to resolve the issue.

Can I export feedback responses?

Yes, all feedback data can be exported as CSV from the Popup Builder → Feedback dashboard. You can also receive real-time email notifications for each response.