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Refund Policy

At Instant Popup Builder, we strive to ensure our customers are satisfied with their purchase. However, due to the digital nature of software, our refund policy is as follows:

1. When You Won't Get a Refund

Refunds will not be granted under the following circumstances:
  • You purchased the item by mistake.
  • You changed your mind after purchasing.
  • You lack the necessary skills to use the item.
  • Issues caused by third-party plugins or scripts.
  • Conflicts or compatibility issues with third-party addons/plugins/scripts.
  • Your server limitations prevent the proper use of the item.
  • The issue you reported is incorrect or inaccurate.
  • Payments for upgrades or renewals.
  • Automatic renewal payments.

2. Eligible Refunds

Refunds may only be considered if:
  • The product does not function as advertised on our website.
  • You have contacted support and we were unable to resolve the issue.
  • You request the refund within 14 days of purchase (initial license only).

3. How to Request a Refund

To initiate a refund request, please contact our support team with your purchase details:
  • support@instanpopupbuilder.com
  • https://instanpopupbuilder.com
Refund requests are reviewed on a case-by-case basis. Approved refunds will be processed back to your original payment method within 7–10 business days.