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Refund Policy

Last updated: 08/28/2025

At Instant Popup Builder, we strive to ensure our customers are satisfied with their purchase. However, due to the digital nature of software, our refund policy is as follows:

1. When You Won’t Get a Refund

Refunds will not be granted under the following circumstances:

  • You purchased the item by mistake.
  • You changed your mind after purchasing.
  • You lack the necessary skills to use the item.
  • Issues caused by third-party plugins or scripts.
  • Conflicts or compatibility issues with third-party addons/plugins/scripts.
  • Your server limitations prevent the proper use of the item.
  • The issue you reported is incorrect or inaccurate.
  • Payments for upgrades or renewals.
  • Automatic renewal payments.

2. Eligible Refunds

Refunds may only be considered if:

  • The product does not function as advertised on our website.
  • You have contacted support and we were unable to resolve the issue.
  • You request the refund within 14 days of purchase (initial license only).

3. How to Request a Refund

To initiate a refund request, please contact our support team with your purchase details:

📧 support@instanpopupbuilder.com

🌐 https://instanpopupbuilder.com

Refund requests are reviewed on a case-by-case basis. Approved refunds will be processed back to your original payment method within 7–10 business days.