The Subscription Pro Extension allows you to automate email responses for your subscription pop-ups. These automated emails, called Auto-Responders, can be used to welcome new subscribers, send confirmation messages, or deliver special offers immediately after someone signs up.

Before creating an Auto-Responder, make sure you have:

• At least one active subscription popup
• An email template created (used as the content of your auto-response email)

Step 1 — Open the Auto-Responder Settings

Go to: Instant Popups → Configuration → Auto-Responder

Here you will see a list of existing Auto-Responders (if any).

To create a new one, click Add New.

A modal window titled Create New Auto-Responder will appear.

Step 2 — Fill in Auto-Responder Details

Title

This will be the email subject line that subscribers will see in their inbox.

Examples:

• Welcome to Our Newsletter!
• Thank You for Subscribing
• Your Discount Code Inside

Step 3 — Configure Trigger Rules

Trigger Rules control when the Auto-Responder email will be sent.

You will see two options:

1- On Successful Subscription

The email is sent immediately after the user submits the subscription form.

This is the most common setting—ideal for welcome emails, discount delivery, or confirmation messages.

2 – On Email Verification

The email will only be sent after the user verifies their email address.

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This option appears only if the subscription popup has Enable Email Verification turned on in its settings.

Use this when you want the Auto-Responder to go out only after a confirmed, verified opt-in.

Step 4 — Associate Subscription Campaigns

The Associated Campaigns section allows you to choose which subscription popup(s) will trigger this Auto-Responder.

• You can select one or multiple subscription popups.
• However, for best clarity and tracking, it’s recommended to associate only one popup per Auto-Responder.

The image shows an example where the subscription popup “Knowledge Base” is selected.

Step 5 — Configure Sender Details

Here you set the sender information that subscribers will see:

Sender Name

The visible “From” name.
Examples:

• Your Company Name
• Customer Support
• Marketing Team

Sender Email

The email address used to send the Auto-Responder.
Example: noreply@yourdomain.com

Reply-To Email

(Optional) If subscribers reply to the email, replies will go here.

Example: support@yourdomain.com

Disable Reply Option

If checked, subscribers will not be able to reply to this message.

Step 6 — Select an Email Template

Choose the email template you already created from the dropdown list.

You may also:

• Preview Template — See how the email will look
• Manage Templates — Open the Templates manager to edit or create new ones

Step 7 — Save the Auto-Responder

Click Save to finalize your Auto-Responder.

Your automated email is now active and will send based on your configured trigger rules.

Summary

With Subscription Pro Extension, creating an Auto-Responder takes just a few steps:

1. Open Auto-Responder settings
2. Add a subject/title
3. Choose when the email should be triggered
4. Select which subscription popup(s) it belongs to
5. Configure sender details
6. Assign an email template
7. Save

This allows you to deliver automated, personalized messages to subscribers and enhance your engagement immediately after signup.